Refund policy

Refund & Return Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible for a return, the item must be:

    • Unused and unworn

    • In its original condition

    • With original packaging, tags, and accessories included

Non-Returnable Items

  • Items marked as Final Sale or Clearance

  • Gift cards

  • Items damaged due to misuse or normal wear and tear

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 7–10 business days.

  • Shipping fees are non-refundable, unless the return is due to a defect or an error on our part.

Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • If you need an exchange, please contact us with your order number and photos of the issue.

Damaged or Incorrect Items

  • If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

How to Start a Return

To initiate a return, please contact us at [your customer service email] with:

  • Order number

  • Reason for return

  • Photos (if applicable)